Freelance Network Operator from udayshnakar's blog

Identify patterns of failure and implement solutions to fix the problems

Must have a fundamental knowledge of monitoring tools and provide any needed assistance

Take up new requests and explore new opportunities to scale great heights

Should follow-up and take constant feedback to improve the affected departments

Keep track of the issues faced by internal and external customers

Follow the proper procedure to attend to the complaints logged and escalate them quickly

Make sure the organizations stick to the workstation network standards

Have adequate knowledge of technological developments in the ICT and customer care industry

Should be able to configure, support and troubleshoot Microsoft operating systems

Must support, connect and troubleshoot complex WAN and LAN environments


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By udayshnakar
Added Oct 12

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